Professionally installed home standby generator with Total PowerWatch connected monitoring and a mobile status alert
24/7 Connected Generator Monitoring

KNOW YOUR GENERATOR IS READY BEFORE THE POWER GOES OUT.

Total PowerWatch monitors critical generator activity, exercise performance, battery condition and compatible fault signals — then alerts you and Total Generator Pros when attention may be needed.

CALL 704-641-1600

Professionally installed · Cellular connection · Generac, Cummins & Kohler

Cellular generator monitoringLifetime warranty on monitoring hardware
The Problem

YOUR GENERATOR CAN FAIL SILENTLY.

A generator may miss an exercise, develop a weak battery, leave Auto mode or report a fault days or weeks before the next outage. Without connected monitoring, that problem may remain hidden until backup power is needed most.

Missed exercise

Your generator's weekly self-test can silently fail. Without connected monitoring, you may never know it stopped exercising until you need it.

Weak starting battery

The #1 cause of a no-start. Battery voltage can drop for months before a failure — visible to a monitor long before it is visible to you.

Hidden fault or controller condition

A generator may leave Auto mode or report a fault days or weeks before the next outage. PowerWatch surfaces compatible signals so you can act early.

PowerWatch gives you visibility between service visits.

Real-World Difference

THE DIFFERENCE MONITORING MAKES.

A homeowner with a flashlight looks out a dark window at night while a standby generator outside failed silently without monitoring

Without monitoring — it failed, he never knew.

Problems stay hidden until the power goes out.

A homeowner relaxes indoors with a smartphone showing a green all-clear while a monitored standby generator sits outside the window

With PowerWatch — total peace of mind.

Actionable alerts catch issues before the next outage.

How It Works

CONNECTED. MONITORED. ACTIONABLE.

1

WE INSTALL

A Total Generator Pros technician installs and configures the cellular monitoring system for your generator.

2

POWERWATCH CHECKS

The system performs regular status checks and tracks critical generator activity and compatible alarm conditions.

3

YOU GET ALERTED

When an actionable condition is detected, alerts can be sent to you and Total Generator Pros so the next step can be evaluated.

Your generator
LTE cellular signal
PowerWatch cloud
Alert on your phone

LTE cellular means PowerWatch keeps reporting during an outage even when home internet is down, as long as there is cellular coverage at the generator.

The Hardware + The Network

A CELLULAR MONITOR BUILT FOR GENERATORS.

The monitor on your generator is the PowerWatch cellular monitor — the same class of hardware trusted on commercial and industrial standby fleets — installed and serviced by Total Generator Pros.

LTE cellular, not Wi-Fi

The PowerWatch monitor has its own LTE cellular connection. It keeps reporting during an outage even when your home internet and router are down, as long as there is cellular coverage at the generator.

Lifetime hardware warranty

The PowerWatch cellular monitor carries a lifetime hardware warranty. Installation, monitoring service and on-site labor are handled and billed by Total Generator Pros.

Installed with a custom harness

Our technician mounts the monitor and connects it to your generator with a custom wire harness, then verifies signal and reporting before we leave. Available readings depend on the generator model and controller.

Broad generator compatibility

The PowerWatch monitor works with essentially all Generac models regardless of age, plus Kohler and Cummins units. We confirm compatibility for your specific generator before installation.

The PowerWatch cellular generator monitor hardware
PowerWatch cellular monitor · Lifetime hardware warranty

Cellular coverage is required at the generator location. Device pictured is representative; the exact monitor model installed depends on your generator and controller.

The PowerWatch App

SEE EVERYTHING IN THE POWERWATCH APP.

Total PowerWatch customers get access to the PowerWatch monitoring portal and mobile app. The readings, alarms and commands available on your account depend on your generator model, controller and install package.

The PowerWatch generator monitoring app on iOS and Android

The PowerWatch app

See your generator from your phone. The PowerWatch app runs on iOS and Android and in any web browser, so status is a tap away.

The PowerWatch portal map view showing generator status by location

List and map view

Every monitored generator shown as Good, Running, Alarm or Offline — in a list or on a map.

The PowerWatch portal current status screen showing health readiness, battery voltage and engine hours

Current status

Health readiness, alarm state, battery voltage, engine hours and the last report time in one snapshot.

The PowerWatch portal events log showing run activity, alarms and daily check-ins

Events log

A full history of run activity, alarms and daily check-ins going back to the day it was installed.

Unlimited alert recipients Text and email alerts NFPA 110 compliance reports
What It Monitors

THE INFORMATION THAT HELPS KEEP A GENERATOR READY.

  • Generator running and stopped status
  • Weekly, biweekly or monthly exercise tracking
  • Failed-exercise alerts
  • Battery-voltage monitoring
  • Low-battery alerts
  • Extended-runtime alerts
  • Engine-hour tracking
  • Daily generator-status checks
  • Common fault and compatible controller signals
  • Text and email notifications
  • Text and email alerts to unlimited recipients
  • Historical activity and event visibility
  • Remote commands: status refresh, test message, Service Tech Mode
  • Remote start and stop where supported by the generator and controller
  • Run-history, alarm and NFPA 110 compliance reports
  • PowerWatch app for iOS and Android, plus web portal

Available readings and alarms vary by generator model, controller, wiring and package.

Compare Plans

WHICH PLAN IS RIGHT FOR ME?

Both plans watch your generator 24/7 and text or email you the moment something needs attention.

TOTAL POWERWATCH

Makes sure your generator is healthy and ready — it keeps an eye on the battery, the weekly self-test, any fault codes, and whether it's set to Auto.

TOTAL POWERWATCH COMPLETE

Adds real-time proof during an actual outage — it confirms when the power goes out and that your generator is up and carrying your home, plus extras like fuel level and transfer-switch status.

In short: PowerWatch makes sure your generator is ready. PowerWatch Complete also confirms it's actually running your house when the power goes out.

Pricing

CHOOSE THE LEVEL OF VISIBILITY YOU NEED.

Most Popular

TOTAL POWERWATCH

$799installed
$299 annually after the first year
  • Professional installation
  • PowerWatch cellular monitor
  • Lifetime warranty on the monitoring hardware
  • PowerWatch app (iOS, Android) and web portal access
  • First year of monitoring included
  • Generator run and stop status
  • Exercise tracking
  • Failed-exercise alerts
  • Battery monitoring
  • Extended-runtime alerts
  • Compatible common-fault monitoring
  • Text and email alerts to unlimited recipients
  • Total Generator Pros service-team visibility

TOTAL POWERWATCH COMPLETE

$999installed
$399 annually after the first year
  • Everything in Total PowerWatch
  • Advanced monitoring configuration (Modbus-capable controllers)
  • Utility-power status detection
  • Generator-voltage confirmation
  • Generator-load confirmation where supported
  • Deeper controller data where the generator exposes it
  • Run-history, alarm and NFPA 110 compliance reporting
  • Additional installation configuration

Know whether utility power failed, whether the generator started and whether it is actually supplying the property.

Standard installation pricing applies to compatible generators in the Total Generator Pros service territory. Additional wiring, travel, accessories or controller work may require a custom quote. Total PowerWatch covers essential residential monitoring and Total PowerWatch Complete adds advanced monitoring for compatible controllers. The monitoring hardware carries a lifetime warranty; monitoring supplements, and does not replace, annual maintenance, and no monitoring service can guarantee a generator will start.

Download the sale sheet (PDF)
EXISTING TOTAL GENERATOR PROS CUSTOMER?

Ask whether you qualify for preferred installation pricing during your next scheduled service visit.

Beyond a Basic App

MORE THAN ANOTHER GENERATOR APP.

CapabilityTotal PowerWatchFactory app
LTE cellular connection independent of the customer's home Wi-FiAvailable with PowerWatchVaries by factory platform
Text and email alerts to unlimited recipientsAvailable with PowerWatchVaries by factory platform
Unlimited alert recipients (family, property manager, our service team)Available with PowerWatchVaries by factory platform
Full event history since installation, not just recent activityAvailable with PowerWatchVaries by factory platform
Remote commands: status refresh, test message, Service Tech ModeAvailable with PowerWatchVaries by factory platform
Remote start and stop where supported by the generator and controllerAvailable with PowerWatchVaries by factory platform
Run-history, alarm and NFPA 110 compliance reports with scheduled email deliveryAvailable with PowerWatchVaries by factory platform
Multi-brand capability across Generac, Cummins and KohlerAvailable with PowerWatchVaries by factory platform
Compatible with many older and newer generatorsAvailable with PowerWatchVaries by factory platform
Professional installation and configurationAvailable with PowerWatchVaries by factory platform
Total Generator Pros service-team visibility and local follow-upAvailable with PowerWatchVaries by factory platform
Lifetime warranty on the monitoring hardwareAvailable with PowerWatchVaries by factory platform
Who Should Consider

BUILT FOR THE PEOPLE WHO CANNOT AFFORD TO GUESS.

Second homes and vacation properties

Get visibility into a generator you can't check in person.

Frequent travelers

Stay informed about the equipment protecting your home while you're away.

Medical-equipment dependency

Backup power supports critical medical devices — visibility matters.

Home offices and critical connectivity

Remote work and connected homes can't afford unplanned downtime.

Storm-prone or rural properties

Where outages are common and service crews take longer to arrive.

Light-commercial facilities

Keep an eye on backup power for small businesses and light-commercial sites.

Brand Compatibility

ONE SERVICE RELATIONSHIP. MULTIPLE GENERATOR BRANDS.

Total Generator Pros installs and services all three leading standby-generator brands. PowerWatch compatibility depends on the generator model, controller and available connections. We will verify your system before installation.

GeneracCumminsKohler
Compatibility Check

IS POWERWATCH COMPATIBLE WITH YOUR GENERATOR?

Tell us about your generator. Our team will verify the best monitoring configuration and contact you with installation options.

By submitting, you agree to be contacted by phone, text, and email about your request at the info provided. Message & data rates may apply. Reply STOP to opt out. No spam, ever.

FAQ

POWERWATCH QUESTIONS, ANSWERED.

Total PowerWatch is a professionally installed, cellular-connected monitoring service for your standby generator. It tracks critical generator activity, exercise performance, battery condition and compatible fault signals, then delivers actionable alerts to you and the Total Generator Pros service team so problems can be addressed between service visits — before the next outage.

DON'T WAIT FOR AN OUTAGE TO DISCOVER A HIDDEN PROBLEM.

Add Total PowerWatch and gain connected visibility into the generator protecting your home or business.

CALL 704-641-1600